Refrigerative Supply Limited, HVAC/R Wholesaler, Marks 80 Years of Service
Posted
January 19, 2025
Details
Burnaby, BC - Refrigerative Supply Limited (RSL) recently reached a milestone, having celebrated its 80th anniversary on January 19, 2025.
Established in 1945 and incorporated in February 1949, owners John "Jack" and Elizabeth Gibbs opened the first branch in Vancouver. Together with two staff members, they served a small number of HVAC and Refrigeration (HVAC/R) equipment customers.
Over the years, RSL built strong partnerships with industry leading suppliers, enabling the company to provide a wide variety of residential and commercial equipment, parts, and tools to satisfy customer needs.
Education is also a fundamental aspect of our business and its operations. Active membership in HVAC/R associations and vendor partnerships enable us to provide current and exceptional product education.
Nonetheless, the core of RSL’s success is a commitment to treating both staff and customers like family, valuing their unique contributions. With a focus on customer service excellence, RSL continuously strives to expand its services and product offerings, ensuring it can meet the evolving needs of both current and potential customers.
Says Alison Hamilton, Owner, "We always approached the relationship with our customers as one where we wanted to help them get started and succeed.”
“Customer Service is often mentioned by other companies, but it is the true foundation of our success then, as it is now, as we celebrate 80 years in the making" adds Linda Gibbs, Owner.
Staying true to the value of being 'Community Focused,' RSL is also deeply committed to supporting local communities, contributing to various charities and initiatives across Western Canada.
Today, RSL operates 18 branches and 4 distribution centres across Western Canada, from British Columbia to Manitoba. With over 400 dedicated staff members working across all departments to keep RSL running smoothly, the team continues to grow stronger to serve customer needs.
Celebrations are planned
Festivities will be held at all RSL locations this year. Details will be provided shortly.
About Refrigerative Supply Limited
Refrigerative Supply Limited (RSL) is a wholesale distributor of a comprehensive range of HVAC and refrigeration equipment and parts, serving Western Canada from British Columbia to Manitoba. Established in 1945, RSL is a family-owned and operated business committed to exceptional customer service, knowledgeable staff, and a well-stocked inventory. With a steadfast focus on the customer, RSL strives to provide professional and exceptional service.
For additional information, visit www.rsl.ca