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Covid-19 Update

Covid-19 Update

 

To Our Valued Customers,

We want to assure you that Refrigerative Supply is actively monitoring and responding to government-issued guidelines as we move through the COVID-19 response mandates.   

We will continue to offer you our industry-leading service and support during this time by staying well informed of this rapidly changing situation and will post updates to www.rsl.ca 

High touch surfaces are being cleaned throughout the day in all our locations.  Social distancing (6 feet or 2 meters) is in place.  We are also removing the signature capture on orders to minimize your risk.   

Staffing levels for our front counters, warehouses, technical support, and inventory teams are being scheduled to ensure continuity of service.  Staff who can work from home are now doing so.  Our outside sales team and managers are equipped with mobile devices so that you can reach them. You can contact your local branch for their contact information. 

In addition to ordering at the branch, we offer and encourage you to use the following methods of ordering: 

  • Online via www.rsl.ca 
  • Call, text, or email a branch (contact information is below) 
  • Curbside pickup - come to the branch of your choosing, we will bring your order to you  

Coffee Areas 

In order to keep you healthy and safe, we have removed seating from our coffee bars and encourage you to help yourself to a coffee ‘to-go’.    

Sincerely,

Refrigerative Supply

Updated Branch Hours:

Saturdays: 

Burnaby North 

- March 21: 8 am to 3 pm 

Calgary, Edmonton, & Winnipeg: 

- Closed Saturday’s effective March 21  

- We will be offering no charge on call between 9 am and 1 pm on Saturdays 

Monday to Friday: 

Effective Monday, March 23, BC Branches will be open between 7 am and 4 pm with reduced staff. This is a fluid situation and hours of operation may change.  

Branch Contact Information:

RSL Locations 

Phone or Text 

Email  

British Columbia 

Vancouver 

(604) 872 7521 

vansales@rsl.ca 

Burnaby South  

(604) 454 5075 

sbursales@rsl.ca 

Burnaby North 

(604) 435 1313  

bursales@rsl.ca 

Coquitlam 

(604) 944 0441 

coqsales@rsl.ca 

Langley 

(604) 539 2290 

lansales@rsl.ca 

Victoria 

(250) 475 6055 

vicsales@rsl.ca 

Nanaimo 

(250) 758 7751 

nansales@rsl.ca 

Kelowna 

(250) 763-3114 

kelsales@rsl.ca 

Alberta  

Calgary South 

(403) 243 8191 

calsales@rsl.ca 

Calgary North 

(403) 250 9866 

ncasales@rsl.ca 

Edmonton South 

(780) 485 2121 

sedsales@rsl.ca 

Edmonton North 

(780) 455 7755 

edmsales@rsl.ca 

Saskatchewan  

Regina 

(306) 359 9797 

regsales@rsl.ca 

Saskatoon 

(306) 665 2206 

sassales@rsl.ca

Manitoba  

Winnipeg 

(204) 775 5887 

winsales@rsl.ca